Shipping
All items ship USPS Priority Mail from 610 Park Ave, Baltimore, MD 21201. Orders with a total shipping weight of 5 lbs or greater, or oversized items, will ship as Heavy Goods, which may increase the shipping cost. Shipping charges are subject to change without notice.
Once the order is picked up by USPS, the MCHC Museum Store is not responsible for non-delivery, delay in delivery, loss, or damages during shipment. Claims for missing or damaged merchandise must be filed directly with USPS.
Additional information can be found on the Shipping and Returns page.
Returns
To be eligible for a return, items must be in their original packaging, unopened and unused. If you need to return an item, please contact the museum store at 410-685-3750 ext. 377 within 15 days of delivery. Do not return an item without first contacting the store. Shipping fees are non-refundable.
Additional information can be found on the Shipping and Returns page.
Consignment items, sale items, and seasonal items are FINAL SALE and are not eligible for return.
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