All items ship USPS Priority Mail from 610 Park Ave, Baltimore, MD 21201. Shipping costs are based on total package weight and shipping address. Orders with a total shipping weight of 5 lbs or greater, or oversized items, will ship as Heavy Goods, which may increase the shipping cost. Shipping charges are subject to change without notice.
Most in-stock* items ship within 48 hours of purchase; all ship within 72 hours. Once your items have shipped, you will receive a confirmation email with a USPS tracking number.
USPS Priority Mail** guarantees 1-day, 2-day, and 3-day shipments within the continental US. Once the order is picked up by USPS, the Maryland Center for History and Culture is not responsible for non-delivery, delay in delivery, loss, or damages during shipment. Claims for missing or damaged merchandise must be filed directly with USPS.
All orders are shipped without a signature required, which means the carrier will leave the package in the mailbox or by the front door. If you prefer to have a signature required, please indicate this in the Comments section of the checkout page.
Maryland residents have the option to select Pick Up in Store for no shipping charge. Items can be picked up during regular store hours: Wednesday - Saturday, 10am to 5pm and Sunday, 12pm to 5pm.
With the exception of books, consignment items cannot be shipped. If you would like to purchase a consignment item you see online, arrangements must be made to pick up the item from our Museum Store. Please call the store at 410-685-3750 ext. 377 for more information.
Orders of $100 or more (before tax) will receive free shipping.
To be eligible for a return, items must be in their original packaging, unopened and unused. If you need to return an item, please contact the museum store at 410-685-3750 ext. 377 within 15 days of delivery. Do not return an item without first contacting the store. Shipping fees are non-refundable.
Consignment items, sale items, and seasonal items are FINAL SALE and are not eligible for return.
*On the rare occasion that the inventory is incorrect and an item is not actually in stock, we will notify you via email and/or phone to either refund the item, exchange it, or ship when available.
**If you need your package delivered sooner, please choose the Expedited Shipping option during checkout. There is an extra $5 charge for expedited shipping.